Freight forwarding from Zagreb, across Croatia and Europe
Humble Logistics is a freight forwarder based in Zagreb. We choose the carrier and vehicle for your goods, arrange loading and unloading, handle the transport documents and keep you updated until delivery. In the last 12 months we organised more than 7,000 shipments in more than 35 countries.
Reviewed by: Alen Protić, Head of Logistics · October 2026
shipments in the last 12 months
loading and unloading countries
partner carriers
shipments within Croatia
What a freight forwarder does for you
A freight forwarder organises the transport of goods for the shipper or the consignee. You tell us what you are shipping, from where, to where and by when. We take care of everything in between: choosing the carrier and vehicle, booking loading and unloading slots, the transport documents and communication with the driver.
You do not have to find a truck, compare offers or track the vehicle yourself. Your contact is the dispatcher who runs the shipment, knows where the goods are and sorts things out when something stalls at loading, at a border or at unloading.
We organise transport through a network of more than 500 partner carriers. That lets us pick the vehicle to fit the cargo and the route for every shipment, instead of fitting the cargo to one fleet.
What we organise
Most of our shipments travel by road. We coordinate sea, air and rail legs when the route or the cargo calls for them.
International freight
Imports and exports by road between Croatia, the European Union and the region. About two thirds of our shipments cross a border.
Full truckload (FTL)
A whole truck for one shipper: one loading, one unloading, no transhipment. For larger volumes and goods that cannot wait.
Groupage (LTL)
A few pallets in a truck you share with other shippers. You pay for the space your goods take up.
Domestic freight in Croatia
Transport within Croatia: more than 2,500 shipments in the last 12 months, about a third of our business.
Sea freight
Containers and larger volumes on international routes, with pre- and on-carriage to and from the port.
Air and rail freight
Air for urgent shipments, rail for heavy cargo on long routes.
How it works
The same dispatcher handles your shipment from enquiry to delivery.
You send an enquiry
From where, to where, what and by when. If you do not know a detail, such as the exact weight, leave it blank and we will ask.
We check the route and capacity
The dispatcher reviews the cargo, the timing and the conditions at loading and unloading, then chooses the carrier and vehicle.
You receive a quote
Price, timing and what is included. Once you confirm, we book the vehicle.
Transport and delivery
We arrange the loading slot, check the transport documents and follow the shipment. We confirm delivery and send you the documents from unloading.
Our busiest lanes
Lanes with the most shipments in the last 12 months, by number of orders:
We also run shipments to and from Romania, Poland, Czechia, Slovakia, Spain, Turkey and other countries: more than 35 loading and unloading countries in total.
- Within Croatia
- Italy → Croatia
- Netherlands → Croatia
- Croatia → Austria
- Croatia → Hungary
- Croatia → Slovenia
- Austria → Croatia
- Croatia → Germany
- Slovenia → Croatia
- Serbia → Croatia
What affects the price
We do not publish a price list because the price depends on the shipment. These are the main factors:
- Lane
- Distance, tolls and ferries, and whether the carrier has a return load.
- Volume and type of cargo
- Number of pallets, weight and dimensions decide whether you need a whole truck or part of one.
- Timing
- An urgent loading or a fixed delivery slot narrows the choice of carriers.
- Loading and unloading conditions
- Dock, forklift, opening hours and waiting time at loading and unloading.
- Season
- At quarter end and before holidays capacity is tighter and prices are higher.
Documents and liability
What to know before your first international shipment.
CMR consignment note
Travels with every international road shipment. It is issued at loading, and the copy signed at unloading is proof of delivery.
Lanes outside the EU
Serbia, Bosnia and Herzegovina and other non-EU countries also need customs documents. Tell us in your enquiry who your customs agent is so we can align the timing.
Liability for the goods
Under the CMR Convention the carrier's liability is limited to 8.33 SDR per kilogram of gross weight. For higher-value goods we recommend separate cargo insurance.
Guides for planning your shipment
What a freight forwarder actually does (and when you need one)
Understand the difference between a freight forwarder and a carrier, what coordination involves and when direct booking is enough.
How to prepare a freight enquiry (and get an accurate quote faster)
Learn the six details a useful freight enquiry should include and which mode-specific information helps produce a clearer quote.
7 common mistakes with your first international shipment
From an incomplete enquiry to separately arranged legs: seven common mistakes and how to avoid them before goods move.
Frequently asked questions
A carrier moves the goods in its own vehicle. A freight forwarder organises the transport: it chooses the carrier and vehicle, arranges the slots and documents and handles communication until delivery. Humble Logistics works as a freight forwarder with a network of more than 500 partner carriers.
The loading place and date, the destination, the type of goods, the number of pallets or the dimensions and weight, and the required delivery date. If you do not know some of this, send what you have and the dispatcher will ask for the rest.
Yes. For smaller volumes we organise groupage: you share a truck with other shippers and pay for the space your goods take up.
Most of our shipments run within Croatia and to and from Italy, the Netherlands, Austria, Hungary, Slovenia and Germany. In the last 12 months we loaded or unloaded in more than 35 countries.
The carrier is liable for damage in transit; in international road transport this is governed by the CMR Convention. Note the damage on the CMR at unloading and tell us straight away, and we take over the communication with the carrier.
Have a shipment? Tell us where from, where to and what.
For transport, send a quote request — a dispatcher checks the route and capacity and comes back with a concrete proposal. For general questions about working together, use the contact form.
or call +385 91 111 8209 · info@humble-logistics.com
